Frequently Asked Questions
Everything you need to know about shopping with Dwell.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since Dwell. offers a mix of tailored and oversized fits, we recommend checking the individual garment dimensions before purchasing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of reaching our warehouse, and refunds are issued to your original payment method.
Where do you ship and how much does it cost?
Dwell. ships worldwide. We offer complimentary standard shipping on all orders over $150. For orders below that threshold, shipping rates are calculated at checkout based on your location.
Are your materials sustainably sourced?
Sustainability is at the core of Dwell. We prioritize organic cotton, recycled polyester, and Tencel in our collections. You can find the specific material composition listed under the 'Fabric & Care' section of every item.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.
How should I care for my Dwell. garments?
To preserve the longevity of our fabrics, we recommend washing in cold water and laying flat to dry. Specific care instructions are printed on the internal label of every piece.