Returns & Exchanges
At Dwell, we want you to love your wardrobe; if you are not completely satisfied, we accept returns on unworn items with original tags within 30 days of delivery. Our streamlined process ensures your refund or exchange is handled with the same care we put into our designs.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print & Attach Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.
Drop Off & Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing